On May 5, 2024, Palomar Health Medical Group (“PHMG”) identified suspicious activity on certain computer systems within its network. PHMG quickly took the affected systems offline, to prevent the spread of any potential malware and launched an investigation into the nature and scope of the event. Third-party specialists are working with PHMG to investigate the source of this disruption, to confirm its impact on our systems, and to restore full functionality to our systems as soon as possible. We are also investigating what impact, if any, this incident had on the security of data within our environment. As a result, our phones, faxes, and portal are non-functional at present. We apologize for any inconvenience this incident may be causing and we are working diligently to resolve this issue.

PHMG remains committed to the care of our patients, we are able to accommodate patients, but they may experience delays.

Please note that Palomar Health Healthcare District, including Palomar Medical Center Poway and Palomar Medical Center Escondido, systems and operations have not been impacted by this event.